HTG – Wilson County – Dispatch Operator
Job Title: Dispatch/Operator (Driver)
Reports To: Director of Operations
FLSA Status: Nonexempt
Prepared By: Human Resources
Prepared Date: 4/5/2023
Approved By: General Manager
Position: Full Time
The primary duties of the Dispatcher/Operator (Driver) are to serve as a dispatcher for WILSON COUNTY TRANSPORTATION services unless needed as a driver. The employee must be flexible enough to switch duties as needed.
Include the following:
- Prepares work/ schedule orders and posts by noon for the work/ schedule to be completed the next day.
- Records information such as name, addresses, and article to be repaired, or service to be rendered for road calls.
- Schedules routes and dispatches operators.
- Ensures satisfactory performance of service while operators are on call.
- Keeps records of service calls and work orders.
- Computes equitable hours for part time operators.
- Serves as the central location for all information that needs to be relayed from supervisors to all operators. Driver/Operator duties:
- Completes training and development classes as provided by the Director/Supervisor.
- Operate a Paratrasit van safely in all kinds of weather and traffic conditions.
- Operate a Paratransit van safely in accordance to the printed schedules making sure to arrive at the appointed time.
- Perform pre-trip inspection of assigned van.
- Interact effectively with the disabled passenger by being professional and courteous at all times.
- Must be able to adhere to tight time schedules under varying conditions and still operate the bus in a safe
- Accurately collect and turn in all passenger fares and passenger information.
- Be a professional representative of Waco Transit and its management.
- Some outside work hours may be required for special events and training.
- Other duties may be assigned.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below arc representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function.
- Must after training, possess and maintain a Class B Texas Commercial Driver’s License with appropriate endorsements.
- Must be at least 21 years of age.
- Must have a copy of a high school diploma or a GED.
- Must undergo a DOT physical examination and must have a negative drug screen.
- Must have an acceptable driving record (not more than two serious motor vehicle violations in the past three (B) years, no DWI’s in a commercial vehicle and not more than one DWI (total).
- Must be able to communicate in English with the passengers.
EDUCATION and/or EXPERIENCE
High school diploma or general education degree (GED); or one to three months’ related experience and/or training; or equivalent combination of both
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to den with problems involving several concrete variables in standardized situations.
CERTNICATIONS, LICENSE, KEGISTRATIONS
Must have upon completing training, a Class B Commercial Driver’s License with appropriate endorsements.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel objects, tools, or controls; and talk or hear. The employee frequently is required to stand and walk. The employee is occasionally required to reach with hands and arms and stoop, kneels, crouch, or crawl,
- The employee must occasionally lift and/ or move between 50-75 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- While performing the duties of this job, the employee occasionally works near moving mechanical parts. The employee is frequently exposed to assorted fumes or airborne particles and toxic or caustic chemicals; and exposed to vibrations. They may be exposed to outside weather conditions including wet and/or humid conditions, extreme cold or extreme heat.
- The noise level in the work environment is usually moderate, but on occasion can be loud.
OTHER DUTIES AND RESPONSIBILITIES OR CONCERNS NOT LISTED ABOVE: